Orders + Payments

  • Can I make an order over the telephone or at your showroom?

    To facilitate and streamline order process, all orders are accepted online only. Currently, we do not have a phyical location for customer to visit.
  • Can I pay cash on delivery?

    No, we do not accept cash on delivery. Below are the payment options we accept. Credit Card (Visa, Master Card, American Express, Discover) PayPal Amazon Pay Google Pay We do not accept Check/Money Order or Cash On Delivery
  • My order was confirmed, then I received a refund. What does this mean?

    One or more of your items may have sold out since your order was processed. The rest of your order is on its way and you have been refunded for the cost of the out of stock item(s) minus any associating cost. Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount ...
  • My order wasn't accepted, but there's a charge on my account. When will this charge be credited to me?

    A credit card pre-authorization will generally drop off within 5-7 business days. Please contact your credit card company or bank to find out exactly when the pre-authorization will be released
  • What types of payments do you accept?

    We offer flexible payment options for our customers. Below are the payment options available to our customers. Credit Card (Visa, Master Card, American Express, Discover) PayPal Amazon Pay Google Pay Pay Later with Klarna (Klarna payment options allows customers to slice the cost of purchase int...
  • Why was my order cancelled?

    Your order could be cancelled for several reasons including item out of stock, payment declined, or backorder not possible at the moment.