Welcome to Our Help Site

Customer Care

1 article in this Topic

• About Us

Discount

1 article in this Topic

• Can I get a discount on my order?

Easy Returns & Exchanges

5 articles in this Topic

• At what point can I make a returns request for my order?
• Can I exchange or return my purchase?
• Do you provide return shipping labels?
• How long does it takes to process return?
• What is your return policy?

Orders + Payments

6 articles in this Topic

• Can I make an order over the telephone or at your showroom?
• Can I pay cash on delivery?
• My order was confirmed, then I received a refund. What does this mean?
• My order wasn't accepted, but there's a charge on my account. When will this charge be credited to me?
• What types of payments do you accept?
• Why was my order cancelled?

Policies

4 articles in this Topic

• Privacy Policy
• Refund Policy
• Shipping Policy
• Terms Of Service Overview

Refunds

1 article in this Topic

• When will I received my refund?

Shipping & Order Status

11 articles in this Topic

• Can I cancel or change my order?
• Do you refund shipping fees?
• How can I get free shipping?
• How can I know my order status?
• How much does shipping cost?
• What Courier do you use?
• When will my order ship?

See all articles in Shipping & Order Status →